Privacy Policy

Effective Date: 08/03/2026

This Privacy Policy describes how Tradition by Avisha we collects, uses, stores, and protects your personal data when you visit or make a purchase from www.traditionbyavisha.com.

By using this Website, you consent to the practices described in this Policy.

1. BUSINESS INFORMATION:- Tradition by Avisha is an independent home-based jewellery business operating from Ahmedabad, Gujarat, India.

For any privacy-related concerns:- Email: care@traditionbyavisha.com
Address: Ahmedabad, Gujarat.-380001

2. PERSONAL DATA WE COLLECT:- When you use our Website, we may collect the following information.

A. Information You Provide Directly:- • Full name
• Phone number
• Email address
• Shipping address
• Billing address
• Order details
• Customisation specifications
• Messages sent via WhatsApp, email, or website forms

B. Payment Information:- All payments are processed through secure third-party payment gateways.

We do NOT store: • Credit card numbers
• Debit card details
• CVV
• UPI PIN

Payment processors may collect payment-related information as per their own privacy policies.

C. Automatically Collected Information:- • IP address
• Device type
• Browser type
• Website usage data
• Cookies and tracking technologies

3. PURPOSE OF DATA COLLECTION:- We collect personal data for the following purposes:

• Processing and fulfilling orders
• Shipping and delivery coordination
• Customer support and grievance handling
• Fraud prevention and payment verification
• Sending order confirmations and updates
• Marketing communication (only with consent)
• Managing customised jewellery orders
• Operating future affiliate/influencer programs

We collect only data that is necessary for these purposes.

4. LEGAL BASIS UNDER INDIAN LAW:- In accordance with the Digital Personal Data Protection Act, 2023:

• Data is collected for lawful and legitimate purposes
• Data is processed with your consent
• You may withdraw consent at any time
• Only necessary data is collected

5. DATA SHARING:- We do not sell or rent your personal data.

We may share your information with: • Payment gateways
• Courier and logistics partners
• Website hosting providers
• Government authorities (if legally required)

All such sharing is limited to what is necessary for service delivery.

6. DATA RETENTION:- We retain personal data only as long as necessary for:

• Order fulfilment
• Legal compliance
• Tax and accounting records
• Dispute resolution

After this period, data may be securely deleted or anonymised.

7. DATA SECURITY:- We implement reasonable technical and organisational safeguards to protect your data against:

• Unauthorized access
• Data misuse
• Loss or destruction

However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

8. YOUR RIGHTS:- Under applicable Indian data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of data
• Withdraw consent
• Raise complaints regarding misuse

To exercise these rights, contact: care@traditionbyavisha.com. We will respond within a reasonable time.

9. COOKIES POLICY:- Our Website may use cookies to:

• Improve browsing experience
• Analyse website traffic
• Remember cart preferences

You may disable cookies through your browser settings. Disabling cookies may affect website functionality.

10. MARKETING COMMUNICATIONS:- We may send promotional emails, WhatsApp messages, or SMS only if:

• You have opted in
• You have made a purchase

You may unsubscribe at any time using the unsubscribe link or by contacting us.

11. CUSTOMISED JEWELLERY DATA:- For customised jewellery orders, we may collect:

• Design references
• Personalisation details
• Measurements

This information is used solely for order fulfilment and is not shared publicly without explicit consent.

12. AFFILIATE / INFLUENCER PROGRAM (FUTURE):- If we introduce influencer or affiliate programs, participants may be required to share additional information for commission processing. Such data will be governed by separate affiliate program terms.

13. CHILDREN’S PRIVACY:- Our Website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

14. THIRD-PARTY LINKS:- Our Website may contain links to third-party websites. We are not responsible for their privacy practices.

15. CHANGES TO THIS POLICY:- We reserve the right to update this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date. Continued use of the Website constitutes acceptance of the updated policy.

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